top of page

Privacy Policy

Effective Date: July 1, 2023


Wellness By Design, LLC ("Wellness By Design") is committed to protecting your privacy and providing a safe online experience. This Privacy Policy outlines how we collect, use, and disclose personal information when you access and use our website, ("Website"). By using our Website, you consent to the practices described in this Privacy Policy.


Collection of Personal Information

1.1. Personal Information We Collect

We may collect the following categories of personal information when you interact with our Website:


1.1.1. Contact Information: Full name, email address, phone number, and mailing address.

1.1.2. Account Information: Username and password for account registration.

1.1.3. Payment Information: Credit card or other payment information for purchases made on our Website.

1.1.4. Communications: Any information you provide when contacting us, such as feedback, inquiries, or customer support requests.


1.2. Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and usage, including:


1.2.1. IP address, browser type, and operating system.

1.2.2. Website usage information, including pages visited, time spent on the site, and referring/exit pages.

1.2.3. Cookies and similar technologies that track your interactions with our Website. Please refer to our Cookie Policy for more information.


Use of Personal Information

2.1. Providing Services

We may use your personal information to:


2.1.1. Provide, personalize, and improve our services and content.

2.1.2. Process transactions and fulfill your orders.

2.1.3. Respond to your inquiries, requests, or customer support needs.

2.1.4. Send you administrative information, such as changes to our policies.


2.2. Marketing and Communications

With your consent where required, we may use your personal information to:


2.2.1. Send you newsletters, promotional emails, or marketing communications related to our products and services.

2.2.2. Customize our marketing efforts based on your preferences.

2.2.3. Provide you with personalized content and recommendations.


2.3. Legal Compliance and Protection

We may use your personal information to:


2.3.1. Comply with applicable laws, regulations, or legal processes.

2.3.2. Detect, investigate, and prevent fraudulent, unauthorized, or illegal activities.

2.3.3. Protect our rights, privacy, safety, and property, as well as those of our users and the public.


Sharing of Personal Information

We do not sell, rent, or disclose your personal information to third parties without your consent, except in the following circumstances:


3.1. Service Providers

We may engage third-party service providers to perform various functions on our behalf, such as website hosting, data analysis, payment processing, customer support, or email delivery. These service providers have access to your personal information only to the extent necessary to perform their services and are obligated to protect its confidentiality.


3.2. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity or third party as part of the transaction. We will notify you via email and/or prominent notice on our Website of any change in ownership or use of your personal information.


3.3. Legal Compliance and Safety

We may disclose your personal information if required by law or in good faith belief that such disclosure is necessary to:


3.3.1. Comply with applicable laws, regulations, legal processes, or government requests.

3.3.2. Enforce our terms and conditions or protect our rights, privacy, safety, and property, or the rights, privacy, safety, and property of our users or others.


Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.


Your Choices and Rights

5.1. Communication Preferences

You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Please note that even if you opt out, we may still send you non-promotional communications related to your account or transactions.


5.2. Access, Correction, and Deletion

You may access, correct, update, or delete your personal information by contacting us using the information provided at the end of this Privacy Policy. We will make reasonable efforts to respond to your request in accordance with applicable law.


Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our Website or by other means. We encourage you to review this Privacy Policy periodically for any changes.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us using the following information:


Wellness By Design, LLC

210 South Lafayette Street, Suite 200

Shelby, NC 28150


Phone: 980-484-3158



Please allow up to 30 days for us to respond to your inquiries.

bottom of page